Choose the correct alternative. Complete the sentences with the words in the box.

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Exercise 2: 1. arrivals (You look for your driver at the arrivals area when you arrive at a destination.) 2. adult fare (This is the standard term for the full price of a ticket for an adult.) 3. travel insurance (This covers you in case you miss or delay your flight.) 4. lost property office (This is where you look for items left on a train.) 5. information screens (These screens display departure and arrival times and gate/platform numbers.) 6. cancelled (A flight is cancelled if it doesn't happen at all; 'delayed' means it happens later than planned, but for 'three hours' in the context of 'problems', both are possible, but 'cancelled' is often used for significant disruption.) Exercise 4: 1. Make sure you have a **guidebook** so you know what to see and do in the city. 2. His suitcase was heavier than he was allowed so he had to pay the **excess**. 3. We planned our journeys by train using a European **timetable**. 4. At the airport, you have to go through **passport control**. 5. When travelling with most airlines, you can download an electronic **boarding pass** to your phone.

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